Terms of Service
Effective 25 July 2026
These terms govern your use of Nightshift. They're written to be read, not to be survived. If something here is unclear, email us and we'll explain it in plain language before you buy anything.
1. What Nightshift is
Nightshift produces marketing copy drafts for licensed real estate professionals — MLS descriptions, property narratives, social captions, emails, landing page copy, and flyer copy. We are a copywriting and marketing service.
We are not a licensed real estate brokerage, a law firm, or an advertising agency of record. We do not represent buyers or sellers, do not hold licenses in any jurisdiction, and do not receive any portion of a commission.
2. Content is generated with AI
Our deliverables are produced using artificial intelligence, reviewed against the listing data you provide. We state this plainly because it is the product, not a footnote. You are free to disclose or not disclose that to your own clients as your brokerage and jurisdiction require.
3. You publish, we draft
Everything we deliver is a draft for your review. You are solely responsible for reviewing every deliverable before it is published anywhere. Specifically:
- We never enter data into any MLS. You do, under your own license.
- We do not post to your social accounts, email lists, or website unless you separately engage us in writing to do so.
- You are responsible for confirming that every factual claim about a property is accurate before publication.
On accuracy: we do not invent property facts. Anything we cannot verify from the data you send comes back to you inside brackets — [agent: confirm year built] — rather than filled with a plausible guess. If you publish a deliverable without resolving those brackets, that's on you.
4. Fair housing screening is a good-faith review, not legal advice
We screen every deliverable for language that commonly creates fair housing exposure, and we'll tell you what we find. That screening is a professional courtesy performed in good faith. It is not legal advice and is not a guarantee of compliance.
Fair housing law is federal, state, and local, and it changes. You remain responsible for the legal compliance of everything you publish, and you should consult your broker or an attorney where it matters.
5. What you owe us
- Accurate inputs. The listing data, photos, and background you send must be accurate and yours to share.
- The right to use it. You confirm you have permission to send us any listing information, photography, or client details, and that doing so doesn't breach your brokerage's rules or your agreements with your clients.
- No unlawful use. You won't use our work to make discriminatory, deceptive, or otherwise unlawful representations about a property.
6. Who owns the work
Once you've paid for a deliverable, you own it outright — use it, edit it, publish it under your own name, forever, with no attribution required.
We retain the right to describe our general methods and to publish anonymized examples of our work. We will not use your name, your brokerage, your client's name, or an identifiable listing of yours in any public marketing without your written permission. We don't publish other people's listings as examples of bad copy, and that includes yours.
7. Turnaround
Our stated turnaround is: submitted by 6:00pm ET, delivered by 8:00am ET the following morning. We hit it the overwhelming majority of the time, but it's a target, not a contractual guarantee. If we're going to miss, we'll tell you rather than let you wonder.
8. Payment
Listing Kits are billed per listing. Subscription plans bill monthly in advance and renew automatically until cancelled. Payments are processed by Stripe; we never see or store your full card number.
Prices may change, but never mid-term for an existing subscriber without at least 30 days' notice.
Refunds and cancellation are covered in our Refund & Cancellation Policy, which forms part of these terms.
9. Cancellation and termination
You can cancel a subscription at any time, with no notice period and no exit conversation. We may decline or discontinue service — with a refund of any unused prepaid amount — if the work would require us to publish something unlawful, discriminatory, or knowingly false.
10. Limitation of liability
To the maximum extent permitted by law, our total liability for any claim arising from the service is limited to the amount you paid us in the three months preceding the claim. We are not liable for indirect or consequential losses, including lost commissions, lost listings, or lost business opportunity.
Nothing in these terms limits liability that cannot lawfully be limited.
11. Changes to these terms
We may update these terms. Material changes will be emailed to active clients at least 14 days before they take effect, and the effective date at the top of this page will change. Continuing to use the service after that date means you accept the revision.
12. Governing law
These terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.
13. Contact
Questions about these terms: hello@nightshiftgo.com. We answer the same night.